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Substance misuse that is co‐morbid with mental disorder may increase the risk of crime, particularly of a violent nature. It is therefore essential that dual‐diagnosis patients in forensic services receive adequate intervention and treatment to minimise future substance use and potential for criminal behaviour. One such intervention is the Relapse Prevention Programme (Saying No; Coping and Social Skills Programme) developed in a high secure forensic hospital. An evaluation of the programme was conducted, with pre‐ and post‐ intervention using four measures, the Drug Taking Confidence Questionnaire (DTCQ), the Multidimensional Locus of Control Questionnaire, the Stages of Change Questionnaire and the Rosenberg Self‐Esteem Scale, with 83 male participants who had completed the programme. Results indicate that there was significant change in the DTCQ post‐treatment while no other measures yielded a statistically significant result. Possible reasons, implication for practice and limitations of the current study are discussed.

This study explores dual‐diagnosis patients' perspectives on a relapse prevention programme in a special hospital. Few qualitative studies have been conducted to explore the views and lived experience of dual‐diagnosis patients, and none has used qualitative methodology to investigate their subjective experience of a treatment programme. Interpretative phenomenological analysis (IPA) was employed to gain a perspective on the patients' experience of the programme. Five previous members of the relapse prevention programme were randomly selected for interview. Transcripts were analysed using IPA and revealed four master themes: ‘former self’, ‘increasing self‐knowledge/awareness’, ‘group as a mediator’ and ‘future self’. The findings show that the subjective experience of group members emphasises the importance of interpersonal relationships, developing a supportive therapeutic alliance, and the learning and development of social and coping skills. The implications for amending and updating the current programme syllabus are discussed, along with the limitations of the current study.

The purpose of this study is to describe the evaluation of a training programme in a Portuguese family’s small and medium enterprise (SME) in the cosmetics industry. This study addresses the four levels of the Kirkpatrick Model and estimates the return on investment (ROI) of a training programme in sales.

The study follows a case design to address the analysis of the training outcomes. This study uses data from 53 employees and explore the programme’s results.

This study provides evidence on the reactions of the trainees to the programme; the learning which results from it; and on the changes in trainees’ behaviours and the consequent results. This study also estimates the ROI of the programme; it is 5.55.

The limitations to this study may be the use of data from a single training programme.

The research results offer managers some critical information in terms of future options in resource allocation. Training managers become more informed in making future choices on where to invest in training programmes.

The originality of the study regards the ROI estimation for an SME’s sales training programme. SMEs are not often addressed in the training evaluation literature. Because SMEs have limited organisational resources, and they do not invest much in training. Further, this estimation requires data gathering and reporting that is not commonly done, even for large firms.

Purpose – This chapter aims to understand how the Bugkalot, or the Ilongot, as they are known in the previous anthropological literature, engage with capitalism in ways that are deeply shaped by their indigenous idioms of personhood and emotion.Methodology/approach – Long-term intensive fieldwork including five weeks of pilot visits to Bugkalot land in 2004 and 2005, and fifteen months of residence from 2006 to 2008.Findings – The development of capitalism in the Bugkalot area is closely linked with the arrival of extractive industry and the entry of Igorot, Ilocano, and Ifugao settlers. Settlers claim that they have played a centrally important role in developing and “uplifting” the Bugkalot, and that before their arrival the Bugkalot were uncivilized and didn’ t know how to plant (irrigated) rice and cash crops. However, the Bugkalot deny that they are at the receiving end of the settlers’ tutelage. Rather, they perceive the acquisition of new knowledge and technology as initiated by themselves. Envy and desire are identified by the Bugkalot as the driving force behind their pursuit of a capitalist economy. While the continuing significance of emotional idioms is conducive to the reproduction of a traditional concept of personhood, in the Bugkalot’s responses to capitalism a new notion of self also emerges.Originality/value of chapter – Different notions of personhood are intertwined with local ideas of kinship and economic rationality. The Bugkalot’ s attempt to counter the politics of development with their own interpretation of economic change highlights the importance of indigenous agency.

For several decades, marketing researchers have stressed that firms can achieve competitive advantage by creating superior value for customers through innovation. However the literature on entrepreneurship and innovation based competitive strategy is deficient in several important respects. First, entrepreneurship has been poorly measured in the past. Next, research on innovation is biased towards technological innovation and new product development. Finally, robust measures of sustained competitive advantage have yet to emerge in the literature. This paper examines the role of entrepreneurship in organizational innovation‐based competitive strategy. The study finds that entrepreneurial firms pursue both technological and non‐technological innovations, and all such innovations lead to sustained competitive advantage. The study contributes to the emerging marketing and entrepreneurship interface paradigm by examining the role of entrepreneurship in the innovation based competitive strategy and refining and testing measures of entrepreneurship, organizational innovation, and sustained competitive advantage.

In this paper empirical research is presented that investigates managers' perceptions of a variety of component management skills and techniques. The aim is to identify which management development needs manufacturing SME managers perceive as most important for their continued development, and to consider contextual factors that might impact on those perceptions.

A cross sectional survey of 198 UK small‐medium manufacturing firms is reported using factor analysis, linear regression test, ANOVA, Chi‐square and simple descriptive statistics.

The paper finds that managers of small‐medium sized manufacturing enterprises perceive six discrete and important areas where management development is necessary. The results indicate that development needs change as the firm grows, but the relationship is more complex than stage models of growth suggest. In particular, there are key leverage points where the perceptions of skills need change. Research is needed on the influence of a variety of contextual variables that might impact on perceptions of SME management development needs.

This research has provided an insight into the management development component skills and techniques for manufacturing SMEs.